> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/documentation/connect-and-administer/account-and-team/download-your-data-processing-agreement.md). # Download your data processing agreement Create and download the signed data processing agreement for a paid account, and get the IT security sheet. Use this task when your company needs a data processing agreement (DPA) with Podigee. Podigee offers the agreement under Article 28 (3) of the General Data Protection Regulation (GDPR). Also use this task to get the IT security sheet for a vendor review. ## Before you start * Use a paid plan. The tab shows **The DPA is only available for paying customers.** on the free plan and on editor accounts. * Sign in as the account owner, as an organization admin, or as an organization member with the **Billing** permission. * Check the billing address of the account. Podigee fills the agreement with the name, company, and address of the account. See [Manage billing and invoices](/documentation/connect-and-administer/account-and-team/manage-billing-and-invoices.md). * Podigee does not show the **GDPR** tab on Enterprise, Broadcaster, and Network. Contact Podigee Sales for your data processing agreement and the IT security sheet. ![The GDPR tab of My account with the section Data Processing Agreement and the notice The DPA is only available for paying customers](https://2032417310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbqUKO6lljHGzkEAzliPI%2Fuploads%2Fgit-blob-c0ff05ac36f4580db98b0b9324e90e0cbf604028%2Fdoc-account-012-classic-gdpr-tab.png?alt=media) On the free plan, the GDPR tab shows the notice instead of the contract form. {% tabs %} {% tab title="Classic view" %} ### Create the agreement 1. Open the user menu and select **My account**. 2. Open the **GDPR** tab. 3. Under **Data Processing Agreement**, read the information text. It explains that Podigee offers a contract under GDPR Article 28 (3) and German law. Podigee generates the contract from a sample contract and signs it electronically with your account details. 4. Check the data under **The agreement is going to be created with the following data:**. 5. Select **Create contract**. Podigee shows **The contract has been created successfully.** and the **Contract URL**. ### Download the agreement 1. Open the **Contract URL**. 2. Save the PDF file. The tab states: **This contract is confidential and should not be linked directly or exposed on your website.** and **We recommend downloading and keeping the contract.** Keep the file in your own records and do not publish the link. ### Recreate the agreement When your company name or address changed, correct the billing address first. Then select **Recreate contract** on the **GDPR** tab. Podigee generates a new agreement with the current data. ### Download the IT security sheet The **IT security sheet** block appears on the **GDPR** tab on older plans that include it. 1. On the **GDPR** tab, find **IT security sheet**. 2. Select **Download IT security sheet**. On the current plans, the IT security sheet and an example agreement are part of the business buying options. These options are on the upgrade page for Pro with yearly billing and above. See [Upgrade your plan](/documentation/connect-and-administer/account-and-team/upgrade-your-plan.md). ### Expected result * The agreement PDF is on your device and contains your account data and the date of creation. * The IT security sheet PDF is on your device. ### If you cannot complete the task * The **GDPR** tab is missing: ask the account owner or an organization admin for the **Billing** permission, or check that the account has a paid plan. * The agreement shows wrong company data: correct the billing address and select **Recreate contract**. * Your company needs its own contract text: contact Podigee Sales. {% endtab %} {% tab title="Podigee workspace" %} The Podigee workspace does not include the data processing agreement and the IT security sheet yet. Switch to the classic view to create and download them. {% endtab %} {% endtabs %} ## Next step [Understand single sign-on and partner accounts](/documentation/connect-and-administer/account-and-team/understand-single-sign-on-and-partner-accounts.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.podigee.com/documentation/connect-and-administer/account-and-team/download-your-data-processing-agreement.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.