> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/documentation/connect-and-administer/account-and-team/pause-cancel-or-resume-your-subscription.md). # Pause, cancel, or resume your subscription Pause a paid subscription for three months, cancel it at the end of the term, or resume it again. Use this task to pause a subscription for a while, to end it, or to reverse a pause or cancellation that you scheduled. ## Before you start * Sign in as the account owner with a paid plan. * Free, trial, and editor accounts do not need to cancel. Podigee tells them so on the cancel page. * Pay open invoices before you pause. You cannot pause a subscription with unpaid invoices. ![The page Pause or cancel your subscription on the free Launch plan with the notice You don't need to cancel your subscription](https://2032417310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbqUKO6lljHGzkEAzliPI%2Fuploads%2Fgit-blob-5cc4c83ec7d449c33cdd2c5617a17e72af21fe3d%2Fdoc-account-008-classic-free-plan-notice.png?alt=media) On the free plan, the page states that there is no paid subscription to cancel. {% tabs %} {% tab title="Classic view" %} ### Open the pause and cancel page 1. Open the user menu and select **My account**. 2. On the **Plan** tab, go to **Danger Zone**. 3. Select **Cancel Subscription**. The page **Pause or cancel your subscription** opens with the sections **Pausing** and **Canceling**. ### Pause the subscription A pause is available on the self-service paid plans Starter, Grow, Scale, Creator, and Pro, and on older plans that include it. Enterprise, Broadcaster, and Network cannot pause. 1. Under **Pausing**, read the conditions. The page states: **You do not have to pay anything during the pause**, **Your subscription remains active, but you cannot publish new content**, **You still have access to your statistics**, **Your podcast remains available on all platforms**, and **Your account will be activated automatically after three months**. 2. Select **Pause my subscription for 3 months**. 3. Confirm with **Yes I want to pause my subscription for 3 months**. The pause starts at the end of the current billing term and ends 3 months later. During the pause, you cannot publish. You cannot change the plan of a paused subscription until you resume it. ### Cancel the subscription 1. Under **Canceling**, read the notice **Your subscription \[plan] will be canceled on \[date].** The date is the end of the current billing term. 2. Select a reason, for example **I have changed the provider** or **I miss features**. 3. Confirm the cancellation. On the cancellation date, Podigee unpublishes your podcasts. Unless you set up a redirect to a new feed address first, the podcasts are removed from the platforms. After that date, you no longer have access to analytics and cannot manage the podcasts. Before the date, Podigee sends the reminder email **Your subscription is about to expire** with the link **Stop cancelation**. ### Resume a scheduled pause or cancellation 1. Open the user menu and select **My account**. 2. On the **Plan** tab, select **Resume subscription**. Podigee removes the scheduled pause, ends a pause that already started, or removes the scheduled cancellation. The subscription continues with the current plan. ### Expected result * After a pause request, the **Plan** tab shows the pause and the **Resume subscription** button. * After a cancellation request, the **Plan** tab shows the end date and the **Resume subscription** button. * After a resume, the **Plan** tab shows the next billing date again. ### If you cannot complete the task * **You can not pause your subscription as long as you have unpaid invoices**: pay the open invoice on the **Billing** tab, then try again. * **Subscription is already paused.** or **Subscription is scheduled for cancelation and cannot be paused.**: resume the subscription first. * **This subscription can't be paused.**: your plan does not include a pause. Cancel instead, or contact Podigee Support. * You want to keep your podcasts online after the cancellation: move the podcasts to another host and set up a redirect before the cancellation date. See [Clone or redirect a podcast](/documentation/create-and-publish/hosting-and-management/clone-or-redirect-a-podcast.md). * You want to delete the account and its data: cancel first, then contact Podigee Support. {% endtab %} {% tab title="Podigee workspace" %} The Podigee workspace does not include subscription pause, cancellation, or resume yet. Switch to the classic view to pause, cancel, or resume your subscription. {% endtab %} {% endtabs %} ## Next step [Manage billing and invoices](/documentation/connect-and-administer/account-and-team/manage-billing-and-invoices.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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