> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/documentation/connect-and-administer/account-and-team/upgrade-your-plan.md). # Upgrade your plan Compare the next plans, confirm a plan change, complete the checkout from the free plan, or pay by invoice. Use this task to move your account to a higher plan. A paid account changes its plan immediately. A free Launch account completes a checkout with a billing address and a payment method. ## Before you start * Sign in as the account owner. An organization member sees **Ask your account admin to handle this change** with the email address of the owner. * Verify your email address. The upgrade page needs a verified address. * Set the country of your account. If the country is missing, Podigee asks for it once. * Check the allowances of the target plan in [Understand plans and what they include](/documentation/connect-and-administer/account-and-team/understand-plans-and-what-they-include.md). * You cannot upgrade a paused subscription until you resume it. {% tabs %} {% tab title="Classic view" %} ### Choose the target plan 1. Open the user menu and select **My account**. 2. On the **Plan** tab, select **Upgrade or change plan**. A free account selects **Choose a Plan**. 3. On the **Upgrade Your Plan** page, compare the plans. Podigee marks one plan as **Recommended Next Step**. 4. On the free plan, select monthly or yearly billing. A yearly subscriber sees yearly targets only. A monthly subscriber can select either period. 5. Select **Upgrade to \[plan]** for the plan you want. ![The page Choose Your Plan with the current free plan Launch marked as Current, the Billing frequency toggle Monthly and Yearly, and the first plan cards](https://2032417310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbqUKO6lljHGzkEAzliPI%2Fuploads%2Fgit-blob-b416bbcb2b3bc6d40ccebf969f824ba3c8f03d59%2Fdoc-account-006-classic-choose-your-plan.png?alt=media) The upgrade page shows the current plan at the top and the billing frequency toggle above the plan cards. Podigee offers plans at or above your current plan. A downgrade is not available in the app. The page shows **Contact sales to downgrade**. ### Confirm the change on a paid plan 1. Check the overview: current plan, new plan, new price, and **Charged today**. The overview shows **Prorated today. No downtime. Billing updates when you confirm.** 2. Select **Confirm upgrade**. Podigee changes the plan immediately and charges the prorated difference to the payment method on file. The success page shows **Upgrade Complete!** ### Complete the checkout from the free plan 1. On the **Address** step, enter the billing address: name, company, street and number, postal code, city, and country. If your company has a value-added tax (VAT) number, enter it too. 2. On the **Overview** step, check the order. The amount shows **Plus taxes where applicable**. 3. Select **I agree to the Terms of Service and Privacy Policy**. 4. Select **Complete Purchase** and enter the payment details in the payment window. The success page shows **Welcome to Podigee!** ### Use the business buying options Pro with yearly billing, Enterprise, Broadcaster, and Network offer **Business buying options** on the confirmation step: * **Pay by invoice**: Podigee activates the plan and sends the invoices by email. The step shows **We'll send the first invoice for this amount after activation.** and the button **Confirm and activate subscription**. * **Purchase order number**: an optional number that appears on your invoices. * **Download offer PDF**: a quote for the selected plan. You can download the latest quote later on the **Billing** tab under **Latest Offer**. * **Example AVV / DPA** and **IT security sheet**: documents for your procurement review. AVV is the German term for the data processing agreement (DPA). ![The lower part of the upgrade page with the links See more plans and Show full comparison, the box Contact our podcast experts, and the box Need invoice payment or documents? with the button Show procurement options](https://2032417310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbqUKO6lljHGzkEAzliPI%2Fuploads%2Fgit-blob-5df38889b7d5090abe89897577527d31999af7c0%2Fdoc-account-006-classic-procurement-options.png?alt=media) Below the plan cards, Show procurement options opens the plans with invoice payment and procurement documents. Enterprise, Broadcaster, and Network use yearly billing only. Podigee shows these plans on the upgrade page when your account needs more than Pro includes. Podigee also shows them when you open the page for a procurement review. Otherwise, contact Podigee Sales. ### Expected result * The **Plan** tab shows the new plan and the next billing date. * The **Usage** tab shows the new allowances. * Invoices appear on the **Billing** tab. ### If you cannot complete the task * **You have \[used] podcasts, but this plan includes \[included].**: select a plan with enough podcasts or delete a podcast first. * **Your audience of \[used] viewers and listeners exceeds this plan's limit of \[limit].**: select a higher plan. * **This plan change is not available via self-service.** or **You can only choose this plan with yearly billing.**: select another plan or billing period, or contact Podigee Sales. * **Invoice payment is only available on Pro yearly and higher tiers.**: pay by card or direct debit, or select Pro with yearly billing. * **We couldn't validate your VAT number**: select **Edit billing address** and correct the number, or remove it. * **This document is currently unavailable. Please try again later or contact support.**: Podigee could not create the offer or security document. Try again later. * An older plan that Podigee sells through its sales team shows **Talk to our team about the right next plan**. Contact Podigee Sales. {% endtab %} {% tab title="Podigee workspace" %} The Podigee workspace does not include plan upgrades yet. Switch to the classic view to upgrade your plan. {% endtab %} {% endtabs %} ## Next step [Manage billing and invoices](/documentation/connect-and-administer/account-and-team/manage-billing-and-invoices.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.podigee.com/documentation/connect-and-administer/account-and-team/upgrade-your-plan.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.