> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/documentation/connect-and-administer/troubleshooting/directory-submission-is-pending-or-rejected.md). # Directory submission is pending or rejected Understand locked tiles, disabled submit buttons, and Pending or Rejected directory states. Use this article when the **Exports** tab of a podcast shows no directories, a tile is locked, or the **Submit** button is disabled. Also use it when the status label of a directory reads **Pending**, **Action needed**, or **Rejected**. ## Protect your work * Do not create a second podcast to submit again. A directory lists one feed per podcast. * Do not remove an existing connection to start again. The removal of a connection can remove the podcast from the directory for your listeners. {% tabs %} {% tab title="Classic view" %} ### Find the cause 1. Open the podcast and select the **Exports** tab. If there is a notice at the top, read it. 2. Check the tile of the directory. A lock icon means that the plan does not include exports. 3. Open the tile and check whether **Submit** is enabled. 4. Read the status label on the tile: **Published**, **Pending**, **Action needed**, or **Rejected**. ### Recover #### If the tab shows "This podcast has not been published yet." The directory list appears only for a published podcast. Add a title, a description, and a cover image, then publish the podcast. See [Publish or unpublish a podcast](/documentation/create-and-publish/hosting-and-management/publish-or-unpublish-a-podcast.md). ![Exports tab of an unpublished podcast in the classic view with the notice This podcast has not been published yet](https://2032417310-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FbqUKO6lljHGzkEAzliPI%2Fuploads%2Fgit-blob-45b4910c87d744b03fce02b0c625334bc6f195f8%2Fdoc-troubleshooting-006-classic-exports-tab.png?alt=media) The Exports tab of an unpublished podcast shows this notice instead of the directory tiles. #### If the tab shows "This podcast is private, so you cannot submit it to directories." Public directories cannot list a private podcast. If you want a public listing, remove the feed protection first. #### If the tile is locked The lock reads **Exporting to ... requires a paid plan. Upgrade to enable it.** Exports are not available on the free Launch plan or on an older trial plan. Select **Upgrade now** in the box **Publish to every directory**, or ask the podcast owner to upgrade. A directory that was connected on an earlier plan stays connected. You can open its tile only to disable the directory. #### If "Submit" is disabled Every automated submission needs at least one publicly released episode. Scheduled and unpublished episodes do not count. * Apple Podcasts also needs a square cover image between 1400 and 3000 pixels. The tile reads **The podcast cannot be published on Apple Podcasts as long as there are only unpublished or scheduled episodes.** or reports a missing or inappropriate image. See [Upload the podcast cover image](/documentation/create-and-publish/hosting-and-management/upload-podcast-cover-art.md). * Spotify also needs a cover image and a podcast description. The tile warns when the author is missing. See [Edit podcast information](/documentation/create-and-publish/hosting-and-management/edit-podcast-information.md). #### If the Apple Podcasts status label reads "Pending" The tile reads **Your podcast has already been submitted to Apple Podcasts. When it is ready for publication, it will be done automatically.** Podigee completes the publication for you in the background. No action is needed. The status label changes to **Published** when Apple accepts the podcast. #### If the Spotify status label reads "Pending" Podigee sent the feed to Spotify and checks the Spotify podcast address until it is live. When the podcast is reachable, the connection becomes active and the podcast owner receives the email **The podcast "\[podcast title]" has been published on Spotify**. #### If the Listen Notes status label reads "Pending" or "Rejected" * **Pending**: the tile reads **Your submission to Listen Notes has been received...**. Wait for the review. * **Rejected**: the tile reads **This podcast was submitted to Listen Notes, but it was subsequently rejected...**. If the podcast is already listed at Listen Notes, enter its Listen Notes address in the tile to link the existing listing. #### If the podcast already exists in the directory Use the manual link in the tile instead of a new submission. * Apple Podcasts: enter the numeric **Apple Podcasts ID** (9 to 10 digits). Podigee rejects an ID that contains "@". * Spotify: enter the podcast address in the field **Spotify URL** in the form `https://open.spotify.com/show/...`. To link an Apple Podcasts ID manually, you need a plan with exports. ### Expected result The tile of the directory shows the status label **Published**, and the directory link appears in the player and on the podcast website. {% endtab %} {% tab title="Podigee workspace" %} The Podigee workspace does not include the directory status labels or a new submission for an existing podcast yet. Switch to the classic view to check a Pending, Action needed, or Rejected submission and to link an existing listing. {% endtab %} {% endtabs %} ## Contact Podigee Support Collect the podcast title, the directory name, the status label text, and the exact message from the tile. If the directory sent you a rejection email, add its text. See [Find help and contact Podigee Support](/documentation/start-here/start-here/find-help-and-contact-support.md). ## Next step [Publish your podcast to directories](/documentation/create-and-publish/publishing-and-distribution/publish-your-podcast-to-directories.md) explains the complete flow, with the details in [Submit to Apple Podcasts](/documentation/create-and-publish/publishing-and-distribution/submit-to-apple-podcasts.md), [Submit to Spotify](/documentation/create-and-publish/publishing-and-distribution/submit-to-spotify.md), and [Submit to Deezer, Listen Notes, and Amazon Music](/documentation/create-and-publish/publishing-and-distribution/submit-to-deezer-listen-notes-and-amazon.md). If you use an AI agent, see [Resolve distribution states and failures](/documentation/start-here/ai-agents/distribute-a-podcast/resolve-distribution-states-and-failures.md). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.podigee.com/documentation/connect-and-administer/troubleshooting/directory-submission-is-pending-or-rejected.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. 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