> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/documentation/start-here/ai-agents/manage-private-feed-access/send-a-listener-password-reset.md).

# Send a listener password reset

Send one private-feed password reset and verify the durable delivery result safely.

Send the reset only to the exact listener record after a reviewed preview.

## Before you start

* List listeners and select the exact listener ID.
* Confirm the registered email, podcast, and listener status.
* Prepare one stable idempotency key.

## Send the reset

1. Preview `send_listener_password_reset` with the listener ID and `dry_run: true`.
2. Review the listener record and exact action.
3. Confirm the fresh preview with `dry_run: false` and the same idempotency key.
4. Keep the returned operation ID.
5. Confirm that the result reports `reset_email_sent: true` for the intended listener ID.

The durable operation commits delivery before the email handoff. This prevents an ambiguous retry from sending duplicate reset emails.

## Expected result

Podigee reports one committed reset email for the intended listener.

## If delivery outcome is unknown

Do not send another reset automatically. Preserve the operation ID and terminal error. Ask the listener to check the registered mailbox, then use a deliberate new action only when needed.

## Next step

[Protect listener data and private URLs](/documentation/start-here/ai-agents/manage-private-feed-access/protect-listener-data-and-private-urls.md).


---

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