> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/help-center/ai-agents/analytics-are-missing-or-the-date-range-is-shorter-than-expected.md).

# Analytics are missing or the date range is shorter than expected

Explain plan-visible analytics history, date-range rules, zeroes, and download totals.

First inspect the returned `history_window`. A shorter range can be the history available on the current plan, not missing tracking data.

## Check the request

1. Choose one podcast or one episode, not both.
2. Use either `from` and `to`, or use one relative range option.
3. Use `days_since_published` only for an episode.
4. Confirm that `from` is not later than `to`.
5. Read `history_window` and any clipping information in the response.
6. Use the `complete` download count when you report downloads.

Days with no traffic are returned as zeroes. A zero-filled date is different from a missing date. Analytics arrays use chronological order.

## Expected result

The response identifies the effective date range and returns the available daily series and totals. An upgraded plan can make a longer analytics history visible immediately.

## If the result is still unexpected

Run one simple range without comparison logic. If the problem continues, send Podigee Support the podcast or episode ID, requested range, effective range, `history_window`, time, and sanitized error. Do not send an access token or unrelated listener data.


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