> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/help-center/ai-agents/encoding-or-publication-is-stuck.md).

# Encoding or publication is stuck

Check media production and durable operation state before retrying publication.

Check both the media production and the durable publishing operation. They describe different parts of the workflow.

## Check the current state

1. Call `get_production` with the production ID.
2. Call `get_operation` with the publishing operation ID, if one was returned.
3. Read the current state, stage, progress, error, and retry guidance.
4. Confirm that the source upload completed.
5. Confirm that the episode still belongs to the connected podcast and account.
6. For a scheduled episode, confirm that `published_at` is an ISO 8601 date and time in the future.
7. Check `doctor` for plan, encoding, or publication blockers.

## Recover safely

Continue polling while the operation is `queued`, `running`, or `waiting`. Preview a resume only when the durable operation is `failed_retryable`. Stop after the same failure happens again. Take the episode offline instead of deleting it when you need a reversible publication change.

## Expected result

Encoding completes and the operation reaches its intended terminal stage. For publication, confirm the episode state in Podigee. Do not assume that every external directory has ingested it at that moment.

## If the workflow remains stuck

Send Podigee Support the episode, production, and operation IDs, the intended publication mode, the approximate start time, and the sanitized error. Do not start a duplicate publication while the existing operation may still run.


---

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