> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/help-center/ai-agents/i-cannot-connect-or-finish-authorization.md).

# I cannot connect or finish authorization

Resolve MCP discovery, browser authorization, account selection, and expired requests.

Most connection failures come from an incorrect endpoint, an incompatible client, an expired authorization request, or an account that is not enabled for the connection.

## Check the connection

1. Set the MCP endpoint to `https://mcp.podigee.com/mcp`.
2. Confirm that the client supports remote MCP servers and browser authorization. Browser authorization works in ChatGPT, Claude.ai, Codex CLI, and `pdg`. Any other client uses an MCP personal access token instead.
3. Start the connection again from the client.
4. Complete the browser authorization without changing the request URL.
5. Sign in to Podigee if the browser asks you to sign in.
6. If Podigee shows more than one account, select the account that the client may access.
7. Review the requested permissions, then approve. One connection covers one account.

Do not enter the authorization-server address as the MCP endpoint. A compatible client discovers the authorization service from the protected MCP resource.

## If the request expired

Return to the client and start a new connection. Do not reuse an old browser tab or an old authorization URL.

## Expected result

The browser returns control to the client. The client can then retrieve the connected Podigee identity and granted permissions.

## If authorization still fails

Remove the incomplete connection from the client, then try once more. If the problem continues, send Podigee Support the client name and version, the time, and the sanitized error. Do not send an access token, authorization code, private feed URL, or browser URL that contains secret values.


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# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.podigee.com/help-center/ai-agents/i-cannot-connect-or-finish-authorization.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.