> For the complete documentation index, see [llms.txt](https://docs.podigee.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.podigee.com/help-center/podigee-hosting/i-did-not-receive-the-verification-email.md).

# I did not receive the verification email

Request a new verification link when the welcome email did not arrive or the link no longer works.

Request a new verification link. Sign in, open the user menu, and select **My account**. Open the **Account access** tab and select **Send verification link**. A new link replaces the old one. If you cannot sign in, use the resend page and enter your address in **What's your email?**.

{% tabs %}
{% tab title="Classic view" %}
![Resend verification page of the classic view with the field What's your email? and the Send verification link button](https://3783285060-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FD93i0iLsYAqHLne1NyxS%2Fuploads%2Fgit-blob-f5469418eca62455b83d8f4c4fa0c97c4835a039%2Fdoc-help-017-classic-resend-page.png?alt=media)

The signed-out resend page asks for the email address and sends a new verification link.

### What to know

* Check the spam folder for the subject **Welcome to Podigee. Verify your email address** or **Account verification**.
* If you signed up with Google, Apple, or Microsoft, your account is verified automatically. No email is sent.
* If you changed your email address, the account needs a new verification. Look for the email with the subject **Email changed**.
* If you see "We couldn't send the email, please try again later.", try again or contact Podigee Support.

For the details, see the Documentation page "Verify your email address".
{% endtab %}

{% tab title="Podigee workspace" %}

1. If the sign-in stops with **Confirm your email address before continuing.**, select **Resend verification email**.
2. As an alternative, open the **Resend the verification email.** page, enter your address under **Email address**, and select **Send verification email**. Podigee shows **If an account exists, a verification email is on its way.**
3. If you see **We could not send the email. Please try again.**, try again or contact Podigee Support.

What is different:

* The signed-in path through **My account** and **Account access** is not in the workspace.
* The link reads **Resend verification email** on the sign-in notice and **Send verification email** on the resend page.
  {% endtab %}
  {% endtabs %}


---

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